In a new series of posts, we are publishing interviews showcasing our Delta team members. For our first feature, let’s meet Alberto Colombo, our Technical & Production Manager. Alberto has been with the company for 16 years. He was hired shortly after finishing school and his first job with Delta was carrying out verification calculations for the certification of pressure equipment, which included completing certification technical files and user and maintenance manuals, with an eye on product quality. This enabled him to work with customers during their visits to our workshop.
Thinking back on his career so far, Alberto fondly remembers the first start-up he participated in. Visiting a customer in the Czech Republic, he was both nervous and excited. This was the first time when he would see the machinery outside of our factory. While this took him out of his comfort zone, he was also very curious to visit a new place and to work with the equipment in its final environment. Learning on the job, he saw firsthand all the checks that must be done before switching on the equipment.
When asked, Alberto said, “The best thing [about working for Delta] is the fact that our work is tailor-made. Our customer’s requirements are always different from each other, which stimulates the team (especially me) to develop new solutions, particularly when the requests are unique.” This ability to meet customer demands is what he takes the most pride in here at Delta. He loves getting positive feedback from the field when our solutions exceed our customers’ expectations.
This all leads to what makes Delta great. Alberto (rightly so) associates competence and flexibility with the Delta brand and work ethic. According to Alberto, “The entire staff is focused on the success of the job, providing their experience, expertise, and availability. The atmosphere one breathes every day at Delta is one of great harmony, and this too contributes to the final result.”
Over 16 years, he sure has some stories to tell (though not all can be shared!). But a standout moment with an Italian customer illustrates what he loves about Delta. The head of maintenance called him on the Saturday afternoon before Easter. They were having a problem with a Delta automatic valve during their internal maintenance. At first, it looked like an operator error, but further inspection showed an issue with abnormal wear. Alberto engaged the customer’s maintenance team and Delta’s most experienced worker, and they had the problem solved that same evening. This allowed our customer to proceed with their production schedule without interruption and was especially impressive given the availability of the team during the Easter holidays. According to Alberto, “It was a very time-demanding activity, but it was solved thanks to the quality and dedication of the Delta team, which I have highlighted before.”
Outside of work, Alberto is focused on nurturing his two kids. He also relaxes by doing puzzles, playing the guitar, and going for a nice swim. We can’t wait to see what Alberto does both personally and professionally in the years to come!